Enter your journey
Departure, full address, destination, date, time and passengers.
Everything clear before you set off
How DeiWay works.
From pricing to confirmation by your NCC operator: every step is simple and transparent, even when your hotel books on your behalf.
Start booking →
The booking process
Four simple steps.
See the price
The system displays compatible vehicle categories and the fare before payment.
Pay securely
Complete payment and DeiWay looks for an available NCC operator.
Receive the outcome
If an NCC operator accepts, your transfer is confirmed. If none is found, a refund is initiated.
Frequently asked questions
Answers before your journey.
When is my booking confirmed?
Only after a licensed NCC operator accepts the transfer. Until then, you will see the search status.
What happens if no operator accepts?
The platform initiates a full refund. The time to receive it depends on your payment method.
Can my hotel make the booking?
Yes. Partner hotels can book on behalf of their guests.
Can I change the time?
Changes depend on the status of the transfer and the applicable terms.