{"id":111,"date":"2026-10-22T19:38:41","date_gmt":"2026-10-22T19:38:41","guid":{"rendered":"https:\/\/www.deiway.it\/?page_id=111"},"modified":"2026-10-23T22:51:36","modified_gmt":"2026-10-23T22:51:36","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/www.deiway.it\/en\/how-it-works\/","title":{"rendered":"How DeiWay Private Transfers Work"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"111\" class=\"elementor elementor-111 elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00e6876d e-con-full dw-exact-shell e-flex e-con e-parent\" data-id=\"00e6876d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2952c5a4 elementor-widget elementor-widget-deiway_exact\" data-id=\"2952c5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"deiway_exact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<header class=\"site-header\"><div class=\"container nav-inner\"><a aria-label=\"DeiWay - Home\" class=\"brand\" href=\"https:\/\/www.deiway.it\/en\/\"><img decoding=\"async\" alt=\"DeiWay \u2014 Private transfers on the Coast of the Gods\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/deiway-elementor-starter\/assets\/assets\/deiway-logo.svg\"\/><\/a><nav class=\"nav-links\"><a class=\"\" href=\"https:\/\/www.deiway.it\/en\/\">Home<\/a><a class=\"\" href=\"https:\/\/www.deiway.it\/en\/transfer-routes\/\">Our routes<\/a><a class=\"active\" href=\"https:\/\/www.deiway.it\/en\/how-it-works\/\">How it works<\/a><a class=\"\" href=\"https:\/\/www.deiway.it\/en\/manage-booking\/\">Manage booking<\/a><a class=\"\" href=\"https:\/\/www.deiway.it\/en\/contact\/\">Contact<\/a><\/nav><div class=\"nav-right\"><div class=\"dw-language-switcher\" data-dw-language-switcher><button class=\"dw-language-trigger\" type=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-controls=\"dw-language-panel-1\" aria-label=\"Scegli lingua\"><img loading=\"lazy\" decoding=\"async\" class=\"dw-language-current-flag\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/us.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>EN-US<\/span><span class=\"dw-language-chevron\" aria-hidden=\"true\">\u2304<\/span><\/button><nav id=\"dw-language-panel-1\" class=\"dw-language-options\" aria-label=\"Lingue\" hidden><a class=\"dw-language-link\" lang=\"bg\" hreflang=\"bg\" href=\"https:\/\/www.deiway.it\/bg\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/bg.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>\u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438<\/span><span class=\"dw-language-option-code\">BG<\/span><\/a><a class=\"dw-language-link\" lang=\"cs\" hreflang=\"cs\" href=\"https:\/\/www.deiway.it\/cs\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/cz.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>\u010ce\u0161tina<\/span><span class=\"dw-language-option-code\">CS<\/span><\/a><a class=\"dw-language-link\" lang=\"fr\" hreflang=\"fr\" href=\"https:\/\/www.deiway.it\/fr\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/fr.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Fran\u00e7ais<\/span><span class=\"dw-language-option-code\">FR<\/span><\/a><a class=\"dw-language-link\" lang=\"de\" hreflang=\"de\" href=\"https:\/\/www.deiway.it\/de\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/de.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Deutsch<\/span><span class=\"dw-language-option-code\">DE<\/span><\/a><a class=\"dw-language-link\" lang=\"hu\" hreflang=\"hu\" href=\"https:\/\/www.deiway.it\/hu\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/hu.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Magyar<\/span><span class=\"dw-language-option-code\">HU<\/span><\/a><a class=\"dw-language-link\" lang=\"it\" hreflang=\"it\" href=\"https:\/\/www.deiway.it\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/it.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Italiano<\/span><span class=\"dw-language-option-code\">IT<\/span><\/a><a class=\"dw-language-link\" lang=\"mt\" hreflang=\"mt\" href=\"https:\/\/www.deiway.it\/mt\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/mt.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Malti<\/span><span class=\"dw-language-option-code\">MT<\/span><\/a><a class=\"dw-language-link\" lang=\"pl\" hreflang=\"pl\" href=\"https:\/\/www.deiway.it\/pl\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/pl.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Polski<\/span><span class=\"dw-language-option-code\">PL<\/span><\/a><a class=\"dw-language-link\" lang=\"pt-br\" hreflang=\"pt-br\" href=\"https:\/\/www.deiway.it\/pt\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/br.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Portugu\u00eas<\/span><span class=\"dw-language-option-code\">PT-BR<\/span><\/a><a class=\"dw-language-link\" lang=\"ro\" hreflang=\"ro\" href=\"https:\/\/www.deiway.it\/ro\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/ro.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Rom\u00e2n\u0103<\/span><span class=\"dw-language-option-code\">RO<\/span><\/a><a class=\"dw-language-link\" lang=\"sk\" hreflang=\"sk\" href=\"https:\/\/www.deiway.it\/sk\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/sk.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Sloven\u010dina<\/span><span class=\"dw-language-option-code\">SK<\/span><\/a><a class=\"dw-language-link\" lang=\"es\" hreflang=\"es\" href=\"https:\/\/www.deiway.it\/es\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/es.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>Espa\u00f1ol<\/span><span class=\"dw-language-option-code\">ES<\/span><\/a><a class=\"dw-language-link\" lang=\"uk\" hreflang=\"uk\" href=\"https:\/\/www.deiway.it\/uk\/\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/country\/ua.svg\" width=\"20\" height=\"14\" loading=\"lazy\" \/><span>\u0423\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430<\/span><span class=\"dw-language-option-code\">UK<\/span><\/a><\/nav><\/div><a class=\"btn btn-sm\" href=\"https:\/\/www.deiway.it\/en\/deiway-book-a-transfer\/\">Book now \u2192<\/a><button aria-expanded=\"false\" aria-label=\"Open menu\" class=\"mobile-toggle\" id=\"mobile-toggle\">\u2630<\/button><\/div><\/div><nav class=\"mobile-nav\" id=\"mobile-nav\"><a href=\"https:\/\/www.deiway.it\/en\/\">Home<\/a><a href=\"https:\/\/www.deiway.it\/en\/deiway-book-a-transfer\/\">Book<\/a><a href=\"https:\/\/www.deiway.it\/en\/transfer-routes\/\">Our routes<\/a><a href=\"https:\/\/www.deiway.it\/en\/how-it-works\/\">How it works<\/a><a href=\"https:\/\/www.deiway.it\/en\/manage-booking\/\">Manage booking<\/a><a href=\"https:\/\/www.deiway.it\/en\/contact\/\">Contact<\/a><\/nav><\/header>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cdddf186 e-con-full dw-exact-shell e-flex e-con e-parent\" data-id=\"cdddf186\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c52cb5ed elementor-widget elementor-widget-deiway_exact\" data-id=\"c52cb5ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"deiway_exact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"sub-hero\"><div class=\"container split-hero\"><div><span class=\"eyebrow\">Everything clear before you set off<\/span><h1>How DeiWay works.<\/h1><p>From pricing to confirmation by your NCC operator: every step is simple and transparent, even when your hotel books on your behalf.<\/p><a class=\"btn\" href=\"https:\/\/www.deiway.it\/en\/deiway-book-a-transfer\/\" style=\"margin-top:25px\">Start booking \u2192<\/a><\/div><img decoding=\"async\" alt=\"Transfer vehicle, illustrative image\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/deiway-elementor-starter\/assets\/assets\/driver-van.webp\"\/><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56950f71 e-con-full dw-exact-shell e-flex e-con e-parent\" data-id=\"56950f71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89b0eb1e elementor-widget elementor-widget-deiway_exact\" data-id=\"89b0eb1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"deiway_exact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"section\"><div class=\"container\"><div class=\"section-heading\"><div><span class=\"eyebrow\">The booking process<\/span><h2>Four simple steps.<\/h2><\/div><\/div><div class=\"card-grid\" style=\"grid-template-columns:repeat(auto-fit,minmax(235px,1fr))\"><article class=\"feature-card\"><div class=\"feature-icon\">01<\/div><h3>Enter your journey<\/h3><p>Departure, full address, destination, date, time and passengers.<\/p><\/article><article class=\"feature-card\"><div class=\"feature-icon\">02<\/div><h3>See the price<\/h3><p>The system displays compatible vehicle categories and the fare before payment.<\/p><\/article><article class=\"feature-card\"><div class=\"feature-icon\">03<\/div><h3>Pay securely<\/h3><p>Complete payment and DeiWay looks for an available NCC operator.<\/p><\/article><article class=\"feature-card\"><div class=\"feature-icon\">04<\/div><h3>Receive the outcome<\/h3><p>If an NCC operator accepts, your transfer is confirmed. If none is found, a refund is initiated.<\/p><\/article><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-590d622e e-con-full dw-exact-shell e-flex e-con e-parent\" data-id=\"590d622e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f667c3d elementor-widget elementor-widget-deiway_exact\" data-id=\"2f667c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"deiway_exact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"section light\"><div class=\"container page-layout\"><div><span class=\"eyebrow\">Frequently asked questions<\/span><h2>Answers before your journey.<\/h2><div style=\"margin-top:21px\"><details class=\"faq-item\" open=\"\"><summary>When is my booking confirmed?<\/summary><p>Only after a licensed NCC operator accepts the transfer. Until then, you will see the search status.<\/p><\/details><details class=\"faq-item\"><summary>What happens if no operator accepts?<\/summary><p>The platform initiates a full refund. The time to receive it depends on your payment method.<\/p><\/details><details class=\"faq-item\"><summary>Can my hotel make the booking?<\/summary><p>Yes. Partner hotels can book on behalf of their guests.<\/p><\/details><details class=\"faq-item\"><summary>Can I change the time?<\/summary><p>Changes depend on the status of the transfer and the applicable terms.<\/p><\/details><\/div><\/div><div class=\"panel-card\"><span class=\"eyebrow\">Support<\/span><h3>Still have a question?<\/h3><p style=\"font-size:13px;margin-bottom:22px\">We can help you understand how the service works.<\/p><a class=\"btn btn-navy\" href=\"https:\/\/www.deiway.it\/en\/contact\/\">Contact DeiWay \u2192<\/a><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4cab2570 e-con-full dw-exact-shell e-flex e-con e-parent\" data-id=\"4cab2570\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db49712e elementor-widget elementor-widget-deiway_exact\" data-id=\"db49712e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"deiway_exact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<footer class=\"site-footer\"><div class=\"container\"><div class=\"footer-grid\"><div><a class=\"footer-brand dw-footer-logo-link\" href=\"https:\/\/www.deiway.it\/en\/\" aria-label=\"DeiWay \u2014 torna alla Home\"><img class=\"dw-footer-logo\" src=\"https:\/\/www.deiway.it\/wp-content\/plugins\/deiway-elementor-starter\/assets\/assets\/deiway-logo-footer.svg\" alt=\"DeiWay \u2014 Transfer Costa degli Dei\" loading=\"lazy\" decoding=\"async\"\/><\/a><p>Private transfers on the Coast of the Gods. A platform for arranging journeys with licensed NCC operators.<\/p><\/div><div class=\"footer-col\"><h4>Explore<\/h4><a href=\"https:\/\/www.deiway.it\/en\/\">Home<\/a><a href=\"https:\/\/www.deiway.it\/en\/transfer-routes\/\">Our routes<\/a><a href=\"https:\/\/www.deiway.it\/en\/how-it-works\/\">How it works<\/a><a href=\"https:\/\/www.deiway.it\/en\/deiway-book-a-transfer\/\">Book<\/a><\/div><div class=\"footer-col\"><h4>The DeiWay network<\/h4><a href=\"https:\/\/www.deiway.it\/en\/hotels-and-bbs\/\">Hotels &amp; B&amp;Bs<\/a><a href=\"https:\/\/www.deiway.it\/en\/become-an-ncc-partner\/\">NCC partners<\/a><a href=\"https:\/\/www.deiway.it\/en\/manage-booking\/\">Manage booking<\/a><\/div><div class=\"footer-col\"><h4>Information<\/h4><a href=\"https:\/\/www.deiway.it\/en\/contact\/\">Support<\/a><a href=\"https:\/\/www.deiway.it\/en\/?page_id=116\">Privacy &amp; terms<\/a><span>Coast of the Gods \u00b7 Calabria<\/span><\/div><\/div><div class=\"footer-bottom\"><span>\u00a9 DeiWay \u2014 Unpublished design preview<\/span><span>No real booking or transaction is active<\/span><\/div><\/div><\/footer><div class=\"notif\" id=\"notif\" role=\"status\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HomeLe nostre tratteCome funzionaGestisci prenotazioneContatti IT\u2304 \u0411\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438BG\u010ce\u0161tinaCSEnglishEN-USFran\u00e7aisFRDeutschDEMagyarHUMaltiMTPolskiPLPortugu\u00easPT-BRRom\u00e2n\u0103ROSloven\u010dinaSKEspa\u00f1olES\u0423\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430UK Prenota ora \u2192\u2630 HomePrenotaLe nostre tratteCome funzionaGestisci prenotazioneContatti Tutto chiaro, prima di partire Come funziona DeiWay. Dal prezzo alla conferma del tuo NCC: ogni passaggio \u00e8 semplice e trasparente, anche per una prenotazione effettuata dall&#039;hotel. Inizia a prenotare \u2192 Il processo di prenotazione Un percorso in quattro tappe. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-111","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/pages\/111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/comments?post=111"}],"version-history":[{"count":2,"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/pages\/111\/revisions"}],"predecessor-version":[{"id":439,"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/pages\/111\/revisions\/439"}],"wp:attachment":[{"href":"https:\/\/www.deiway.it\/en\/wp-json\/wp\/v2\/media?parent=111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}